• Support

    Audiomatica is committed to providing a high level of technical support to its customers.

    A careful reading of the product user manual provides answers to common questions. Find the latest users manual for your product by either looking at our Download Page or in each products page. The Download Page hosts also updated drivers for our current and discontinued products.

    Please find informations about Clio installation here.

    Our website contains a series of technical documents regarding the CLIO measurement system, measurement techniques and data processing. Browse our Knowledge Base library to access to our Application Notes, Technical Notes, Presentation and Papers held at conferences and events.

    Video Tutorials are available at the Video_Tutorials page or on YouTube under our channel Audiomatica YouTube Channel.

    If you wish to contact Audiomatica to receive technical support, please follow the steps needed to request technical support.

    If you would like to update your software to the latest available version, please go to our CLIO Software Update Service.

    Don’t forget to register your CLIO system.

    Important Notice:

    Ensuring a superior customer experience is our top priority. We’ve recently noticed an increase in products being sold through unauthorized sellers. To guarantee all the benefits of owning Audiomatica products, we recommend purchasing from our authorized distributors, which you can find here: Audiomatica Distributors List.

    Benefits of Purchasing Through Authorized Distributors:

    • Full manufacturer support: Direct email support from Audiomatica and through our network of authorized distributors to answer your questions and troubleshoot any issues you may encounter.
    • Guaranteed product quality: By purchasing through authorized channels, you can be confident you’re receiving a genuine Audiomatica product.
    • Access to warranty services: Only authorized distributors can provide warranty support for your Audiomatica product.

    If you have already purchased from an unauthorized seller, please reach out to them directly for initial support and any returns or exchanges.